
WORK EXPERIENCES
Company : BALVAIA ENGINE
Roles : GoHighLevel Specialist GTM (Go-To-Market) Engineer
Address : Work from home setup
Date: April 2020 – November 2025
GoHighLevel (GHL) & n8n Workflow Automation
• Architected and managed advanced CRM pipelines, multi-step automations, and dynamic workflows using GoHighLevel and n8n, enabling end-to-end business process automation.
• Developed intelligent, API-based automations in n8n to integrate GoHighLevel with external platforms such as Stripe, Google Sheets, Airtable, Facebook Ads, and
custom webhooks reducing manual tasks by up to 90%.
• Built high-converting sales funnels and responsive landing pages that significantly improved lead capture and nurturing.
• Deployed personalized, behavior-triggered email and SMS campaigns powered by GoHighLevel and enhanced by AI decision logic within n8n, boosting engagement
and conversion rates.
• Configured automated appointment booking, lead routing, and follow-up systems, streamlining client onboarding and sales operations.
• Proactively identified and resolved technical issues, ensuring the reliability, scalability, and efficiency of complex automation ecosystems.
• Leveraged AI for lead scoring, customer segmentation, and real-time personalization driving smarter, faster decision-making across campaigns.
Go-To-Market (GTM) Strategy & Optimization
• Collaborated cross-functionally with sales and marketing teams to implement data-driven GTM strategies, fully automated through GHL and n8n integrations.
• Uncovered new growth opportunities by analyzing funnel performance, optimizing conversion paths, and integrating AI insights.
• Maintained a streamlined GTM tech stack, ensuring performance, security, and compliance with GDPR, CAN-SPAM, and other data protection regulations.
• Implemented AI-enhanced reporting and analytics dashboards to monitor campaign KPIs, user behavior, and automation health facilitating proactive adjustments and iterative growth.
Social Media CTA ads
• Develop, launch, and manage paid advertising campaigns across platforms such as Facebook, Instagram, Google, and LinkedIn.
• Conduct A/B testing and optimize ad creatives, copy, and targeting for maximum ROI.
• Collaborate with marketing and design teams to align ads with brand strategy and goals.
• Stay updated on ad platform trends, and best practices to ensure campaign effectiveness.
Company : Slingshot Outsourcing
Roles : Customer Support Specialist – Team Leader
Address : Work from home setup
Date: April 2020 – April 2021
Responsibilities:
• Monitoring agents/employees stats such as metrics, attendance and performance.
• Assisting customer in troubleshooting their Smart home devices (Voice, chat, and email)
• SaaS and PaaS troubleshooting
• Checking updating customer’s information and tracking orders
• Tools used: Zendesk, Shopify, Zoiper and Nanoleaf Back-end tools
Company : Cloudstaff PH
Roles : Executive Assistant | Tender Submission Officer
Address : Saint Joseph Street, Angeles City, Pampanga 2009
Date: February 2019 – March 2020
Responsibilities:
• Assisting my client’s needs and targets.
• Creating Proposal & Tender Documents via Microsoft Office tool and Adobe InDesign
• Re-creating Construction vehicles illustrations via Adobe Illustrator and Photoshop
• Product layout
• Product covers
• Retouching/Tracing images
• Website overall appearance
• Creating and preparing any graphic presentations requested from the Company
Company : Support Ninja Inc.
Roles : Sales and Marketing Officer
Address : Phil Excel Business Park, Clark Freeport
Date: January 2017 – January 2019
Responsibilities:
• Proposal & Floor Plan Editing (using Adobe InDesign, Photoshop and Illustrator)
• Data download and upload information on websites
• Comparable Searches
• Skip tracing and Property Tracking
• Data gathering and sending it to the client by request (Spreadsheet exported file)
• Making outbound calls to Agent/Realtor/Brokers/Investors in the US
Company : Acquire BPO
Roles : Technical Support Representative | Tier 2 Escalation
Address : Eastwood City, Cyberpark, Quezon City
Date: October 2013 - October 2017
Responsibilities:
• Providing front & back-end internet service support for businesses in Australia
• VoIP support
• SaaS troubleshooting and assistance
• Using TeamViewer, LogMeIn, and AnyDesk for remote access
Company : iQor Phil
Roles : Customer Support Representative
Address : Bldg. 36 & 37, Berthaphil II compound, Jose Abad Santos Avenue, Clark, Pampanga
Date: September 2012 – September 2013
Responsibilities:
• Providing TELCO customer service assistance for US customers|
• I handled Tech, Billing, Finance & Retention
TOOLS I'VE BEEN USING
List keep growing
• Adobe Photoshop
• Adobe Illustrator
• Adobe Premiere
• Adobe InDesign
• Adobe After Effects
• Canva
• Midjourney
• Chat GPT
• Deepseek
• Zapier
• Clepher
• ManyChat
• Make
• N8N
• Clay
• Apollo
• Lusha
• Muraena
• GoDaddy
• Wix
• SquareSpace
• WordPress
• Shopify
• Hostinger
• Replo
• GoHighLevel
• Pipedrive
• Hubspot
• ActiveCampaign
• GoHighLevel
• Zoho
• MailChimp
• MailDoso
• Instantly
• Dialpad
• Mojo
• VICIdial
• GoHighLevel
• Skype/MS Teams
• Zoiper
• Slack
• Discord
• MS Teams
• Connecteam
• Skype
• Meta Ads Manager
• Google Ads
• AdEspresso by Hootsuite
• Sprout Social
• HubSpot Ads Tool
BUSINESS IS RUNNING WHILE YOU'RE RESTING
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